Privacy Policy

Information Collection

Types of Data Collected

We may collect the following categories of information:

• Personal Information: Your name, email address, phone number, physical address, or any other details you provide via our contact or booking forms.
• Non-Personal Information: Technical details such as your browser type, operating system, IP address, device type, browsing behavior, and cookies.

How Data is Collected

• Directly from You: When you fill out a form on our site, contact us, or request services.
• Automatically: Through cookies and other tracking technologies that collect information about your usage of our website.

Use of Collected Information

We use the collected information for the following purposes:

• To provide and improve our services
• To respond to inquiries or provide customer support
• To send you updates, promotions, or other communications (if you opt-in)
• To analyze website traffic and enhance user experience
• To comply with applicable laws and legal obligations
  

Data Sharing and Disclosure

We do not sell your personal information to third parties.

However, we may share your information in the following situations:

• Third-Party Service Providers: We may work with trusted partners to assist with services such as payment processing, marketing, website hosting, and analytics. These parties are obligated to maintain the confidentiality of your information.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests from authorities.
  

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and customize content.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our site.

Data Storage and Security

We implement a variety of security measures to protect your personal data, including:

• Encrypted transmission using SSL technology
• Secure servers with access controls
• Regular security assessments

While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.

User Rights

You have the following rights regarding your personal information:

• Access and Correction: Request a copy of the data we hold about you and request corrections if needed.
• Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Consent Withdrawal: Revoke any consent you’ve previously provided.
• Marketing Opt-Out: Unsubscribe from promotional communications at any time.
  

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party sites. Please note that this Privacy Policy does not apply to those external websites. We encourage you to read the privacy policies of any linked site you visit.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

We recommend reviewing this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at:

Balcony1
19326 Ventura Blvd #201
Tarzana, CA 91356
Phone: (323) 225-2669
Website Contact Page: https://balcony1.com/contact